November 23, 2020 | News & Press Releases
WEST DES MOINES, Iowa (Nov. 23, 2020) — Starting today, Hy-Vee is reinstating its reserved shopping hour for customers considered “high risk” in response to the recent increase in COVID-19 cases throughout its eight-state region.
The reserved hour will be offered at all Hy-Vee locations from 7 a.m. to 8 a.m., Monday through Friday, and is dedicated for these customers:
- Ages 60 and older
- Expectant mothers
- Anyone with an underlying health condition(s) that makes him/her more susceptible to serious illness
As COVID-19 cases continue to rise in the areas we serve, we believe it’s necessary to bring back this special hour to best serve customers who are at a higher risk of serious illness. Hy-Vee remains committed to our customers during these challenging times and will take all measures necessary to keep them and our employees safe.
All other customers are asked to please respect this hour reserved for these at-risk customers, and limit their shopping to before or after the 7 a.m. to 8 a.m. hour, Monday through Friday.
Hy-Vee, Inc. is an employee-owned corporation operating more than 275 retail stores across eight Midwestern states with sales of $11 billion annually. The supermarket chain is synonymous with quality, variety, convenience, healthy lifestyles, culinary expertise and superior customer service. Hy-Vee ranks in the Top 10 Most Trusted Brands and has been named one of America’s Top 5 favorite grocery stores. The company’s more than 85,000 employees provide “A Helpful Smile in Every Aisle” to customers every day. For additional information, visit www.hy-vee.com.