If you are having difficulty in accessing or setting up your Hy-Vee Okta account – please work directly with your HR manager, or store leadership. They will be able to help assist you in performing a password reset or with issuing a new multi-factor device for enrollment.
If you are someone which has the “Okta Help Desk” role and are in need of assistance, or unable to assist someone in your store – please submit a support ticket with Hy-Vee Support Services or call the hotline at (866) 434-9833.