Hy-Vee Customer Experience Survey Sweepstakes
NO PURCHASE NECESSARY TO ENTER OR WIN.
Making a purchase will not improve your chances of winning.
Official Rules
Sweepstakes Entry Period
The Hy-Vee Customer Experience Survey Sweepstakes begins at 12:00:01 a.m. Central Time (“CT”) on Monday, September 30, 2024 and ends at 11:59:59 p.m. CT on Sunday, September 28, 2025 (the “Sweepstakes Period”).
Eligibility
The Hy-Vee Customer Experience Survey Sweepstakes (the “Sweepstakes”) is only open to legal residents of Iowa, Missouri, South Dakota, Kansas, Illinois, Nebraska, Minnesota, and Wisconsin who are 18 years of age or older at time of entry. Void outside the U.S. and wherever else prohibited by law.
Employees of Hy-Vee (the “Sponsor”) and its parents, members, affiliates, subsidiaries and agencies, and their immediate family members (spouse, parents, children and siblings, and their respective spouses) and persons living in the household of each are not eligible to participate. All federal, state and local laws and regulations apply.
How to Enter
There are two (2) ways to enter.
Method #1: Receipt Invite
To enter, participants must make a purchase at a participating Hy-Vee to receive a specially marked cash register receipt which will have instructions inviting participants to visit www.hy-veesurvey.com, enter the unique 16-digit code found on the cash register receipt exactly as it appears on such receipt (the “Code”), answer any required customer satisfaction survey questions (the “Survey”), and provide all required contact information.
Participants must follow online instructions at the designated website for entering Codes. Participants will be invited to complete the online Survey. The answers to the Survey will have no effect on a participant’s ability to enter or win. Upon completion of the Survey, the participant will be invited to complete the entry form in its entirety and submit to receive one (1) Sweepstakes entry for the month during which the entry is received (the “Survey Entry”).
Submissions without a Code using the above steps will not be entered into the Sweepstakes. Each Code may only be entered one (1) time during the Sweepstakes Period and cannot be re-used.
An individual may receive an email reminder to complete the online Survey (the “Email Reminder”) if he/she has not completed the online Survey for such purchase and has opted in to receive promotional messages from Sponsor. Code will not need to be provided by the participant when using the link within the Email Reminder to enter.
Sponsor’s computer is the official clock for this Sweepstakes. Proof of entry does not constitute proof of submission. All Codes are subject to verification. Online entrants are subject to all notices posted online including but not limited to the Sponsor’s Privacy Policy.
Method #2: AMOE (Alternate Means of Entry)
To enter the Sweepstakes without making a purchase at a Hy-Vee or without completing the survey, hand print your name, complete address, city, state, zip code, daytime phone number, and birth date on a 3” x 5” card and mail it to:
Hy-Vee Customer Experience Survey Sweepstakes Entry
P.O. Box 728
Social Circle, GA 30025-728
Any mailed Sweepstakes Entry must be postmarked on a date that is within the Sweepstakes Period to be eligible. Mailed Sweepstakes Entries will be eligible for the Survey Period (defined herein) corresponding to the date such mailed Sweepstakes Entry was received by Sweepstakes Administrator (defined herein) shown in the table in the section entitled “Survey Periods”.
Each mail-in entry must be mailed in a separate outer envelope. No copies, facsimiles, or mechanical reproductions will be accepted. Limit one (1) mail-in entry per postmarked envelope. Partially completed and/or mechanically reproduced entries or rubber-stamped entries will be void and ineligible.
All entries received become the sole property of Sponsor and will not be returned. Sponsor will not be responsible for illegible, late, lost, mutilated, misdirected, postage due, or stolen manual entries.
Limit
One (1) entry per person or per email address per day regardless of methods of entry. All methods of entry have an equal chance of winning.
Survey Periods
There are twelve (12) Survey Periods as defined in the chart below (“Survey Period”). Entries must be received during the Survey Period to be eligible for that Survey Period drawing. Non-winning Survey Period entries will not be rolled over to subsequent Survey Periods.
| Survey Period |
Entry Period Start Date
12:00:01 a.m. CT on |
Entry Period End Date
11:59:59 p.m. CT |
Mail-In Entry Received By Date |
Survey Period Drawing Date
on or about |
| 1 |
09/30/24 |
11/03/24 |
11/11/24 |
11/13/24 |
| 2 |
11/04/24 |
12/01/24 |
12/09/24 |
12/11/24 |
| 3 |
12/02/24 |
12/29/24 |
12/30/24 |
01/06/25 |
| 4 |
12/30/24 |
02/02/25 |
02/10/25 |
02/12/25 |
| 5 |
02/03/25 |
03/02/25 |
03/10/25 |
03/12/25 |
| 6 |
03/03/25 |
03/30/25 |
04/07/25 |
04/09/25 |
| 7 |
03/31/25 |
04/27/25 |
05/05/25 |
05/07/25 |
| 8 |
04/28/25 |
05/25/25 |
06/02/25 |
06/04/25 |
| 9 |
05/26/25 |
06/22/25 |
06/30/25 |
07/07/25 |
| 10 |
06/23/25 |
07/27/25 |
08/04/25 |
08/06/25 |
| 11 |
07/28/25 |
08/24/25 |
09/02/25 |
09/04/25 |
| 12 |
08/25/25 |
09/28/25 |
10/06/25 |
10/08/25 |
Random Drawing
One (1) potential Grand Prize winner will be selected each Survey Period during the Sweepstakes Period in a random drawing from among all eligible entries received for that Survey Period. The drawing for each Survey Period will be held based on the chart above. The drawings will be performed by an independent sweepstakes agency, whose decisions are final and binding in all matters related to this Sweepstakes.
Potential Grand Prize winners will be contacted via email, phone and/or mail, and will be required to provide their mailing address within 48 hours via return email or the prize will be forfeited and an alternate potential winner may be selected in a separate random drawing.
Prizes will be sent to the winner’s local store, where the local store will contact the winner to arrange a time for the winner to pick up their Hy-Vee gift card at the local store or, if the local store cannot be determined, the prize will be sent to the address the winner provided upon confirmation. Prizes will be awarded within 4–6 weeks of winner being verified.
If a potential winner is otherwise eligible under these Official Rules but is nevertheless deemed a minor in his or her state of primary residence, the prize will be awarded in the name of the winner’s parent or legal guardian.
If potential winners do not confirm their mailing address, notifications are returned as undeliverable, or if the potential winner cannot accept or receive the prize for any reason, or he/she is not in compliance with these Official Rules, the prize will be forfeited and an alternate potential winner may be selected in a separate random drawing.
Prize / Approximate Retail Value (ARV) / Odds
One (1) Grand Prize will be available to be won each Survey Period during the Sweepstakes Period. Grand Prize is for a $500 Hy-Vee Gift Card. Limit one (1) Grand Prize per person/household during the Sweepstakes Period.
Purchases may be deducted from the Gift Card until the balance reaches zero. The card does not have an expiration date and is subject to the terms contained on the Gift Card. Prizes will not be fulfilled outside of Iowa, Missouri, South Dakota, Kansas, Illinois, Nebraska, Minnesota, and Wisconsin.
Limit one (1) prize per person/e-mail address/address during the Promotion Period. All taxes, if applicable, and all other costs associated with acceptance or use of the prize not specified herein are the sole responsibility of the winner.
Total value of all prizes available to be won: $6,000.
Odds of winning a prize will depend upon the total number of eligible entries received for each Survey Period.
Prize Conditions
Prizes are not redeemable for cash. Prizes are non-assignable or transferable. No substitution is permitted except if prize is unavailable, in which case a prize of equal or greater value will be awarded. No exchange or substitution of prizes, except at the sole discretion of the Sponsor. Any other incidental expenses associated with the receipt and/or use of prize are the winner’s sole responsibility.
The winner is responsible for all federal, state, and local taxes, if applicable. Except where prohibited by law, entry and acceptance of prize constitute permission to use winner’s name, prize won, hometown, likeness, video tape, photographs, and statements for purposes of advertising, Sweepstakes and publicity (including online posting) in any and all media now or hereafter known throughout the world in perpetuity, without additional compensation, notification, or permission.
Prize is awarded “as is” with no warranty or guarantee, either express or implied by Sponsor. Winner acknowledges that the Sponsor and all other businesses affiliated with this Sweepstakes and their agents do not make, nor are in any manner responsible for any warranty, representations, expressed or implied, in fact or in law, relative to the quality, conditions, fitness, or merchantability of any aspect of the prize being offered.
General Rules
Participating entrants agree to these Official Rules and the decisions of The US Sweepstakes & Fulfillment Company (the “Sweepstakes Administrator”) and the Sponsor, and release the Sponsor and Sweepstakes Administrator, and their affiliated companies, and all other businesses involved in this Sweepstakes, as well as the employees, officers, directors, and agents of each, from all claims and liability relating to their participation in the Sweepstakes and the acceptance and use/misuse of the prize offered.
Winner assumes all liability for any injury or damage caused or claimed to be caused by participation in this Sweepstakes or use/misuse or redemption of the prize. Sponsor is not responsible for any typographical or other error in the printing of the offer, administration of the Sweepstakes, or in the announcement of the prize.
If for any reason this Sweepstakes is not capable of running as planned due to an infection by a computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond the