Skip to main content
Search

Login Troubleshooting

If you are having trouble logging into your My Hy-Vee account, the top things to check are:

  1. Re-enter your login credentials to make sure your email address is correct and password is spelled correctly. Remember that passwords are case-sensitive.
  2. Cookies are required. Check your browser settings to make sure you are accepting cookies.
  3. Having javascript disabled can cause issues. This typically only affects when you use the enter/return key on the keyboard. Try using your mouse to click on the sign-in button. That will work regardless of javascript being disabled or not.
  4. Some firewalls (e.g., eTrust Personal Firewall) block you from logging in. Try disabling your firewall and logging in. If this works, your firewall is causing the issue.
  5. Clear your cache. Learn how to do that for any browser

Helpful Hy-Vee password reminders—your password must:

  • be at least 8 characters long
  • and use 2 or more of these:
    • at least one number
    • at least one capital letter
    • at least one special character [email protected]#$%^

If you have tried all of the above and still need assistance, please contact Hy-Vee Customer Care.

Flowers

Floral
Bring your wedding to life with our colorful and artistic arrangements.

temp

Bakery
From classic to creative confections, you’ll find a cake that suits your taste.

temp

Catering
We will meet and exceed every expectation for your special day.

Ron Pearson Center Wedding

Receptions
Choose our beautiful location to host your wedding reception.

Health & Wellness Forum

At Hy-Vee we know you want to keep yourself and your family healthy. That's why we are offering this Health and Wellness forum as a resource for making lives easier, healthier, happier.

Read Health & Wellness Forum

Balance

Hy-Vee Balance magazine empowers readers with a dynamic mix of smart, timely health and fitness information, practical solutions for better eating, disease prevention and weight loss management.

Subscribe to Balance

Midwest Heritage Bank

With online and mobile banking you can check your balance, transfer funds, pay bills and deposit checks from your computer or smartphone with ease.

See Banking Information

Weddings

If you are planning a wedding, Hy-Vee can help with beautiful flowers, magnificent cakes, amazing catering and more.

More Wedding Resources