Privacy
Our Commitment to Privacy
Hy-Vee, Inc. is committed to respecting and protecting your privacy as a visitor to our Web site at www.Hy-Vee.com. We take the issue of privacy very seriously and value the trust you place in us each time you use our services and access this Web site. This privacy statement describes the practices and policies we have put into place to safeguard your personal information that may be gathered and used as you visit our Web site.
These provisions may be changed from time to time and without notice at Hy-Vee, Inc.'s sole discretion and as provided by applicable law. You should check this privacy statement frequently for any such changes, but, in any case, your continued access or use of the site shall constitute acceptance of any modifications of the privacy statement. If you have any questions about our privacy policies, we encourage you to contact us using any of the methods outlined at the end of our privacy statement.
Who is Collecting the Information?
Hy-Vee, Inc. is collecting information on this Web site as outlined in this privacy statement.
What Information Do We Collect?
Automatic Collection of Information:
If you do nothing during your visit but browse through the Web site or download information, our system will automatically gather and store certain information about your visit. This information does not identify you personally and is used in an aggregate way to help us improve our Web site and tell us the number of visitors to our site each day. Our Web server automatically collects and records the following information:
- The visitor's domain name, but not the e-mail address.
- The visitor's IP address.
- Aggregate information on what pages are accessed.
- The name and release number of Web browser software used.
- The operating system used.
- The date and time you access our site.
- The address of the Web site that linked to us (referral URL).
Permission-based Collection of Information:
At different places on our site, depending upon the feature you use (i.e. shopping cart), you may be asked to volunteer personal information such as your name, credit card information, e-mail address, mailing address and telephone number. We also collect the e-mail addresses of those who communicate with us via e-mail.
How Do We Use the Information We Collect?
The information we gather automatically and with your permission during your visit to our Web site is used in the following ways:
- Monitor, review, measure and analyze Web site utilization.
- Modify and enhance the Web site.
- Improve the content and design of our Web site.
- Respond to your requests.
- Fulfill orders.
- Distribute news and other information requested by Web visitors.
- Verify your identity.
With Whom Will the Information be Shared?
The personally identifiable information gathered during your visit to this Web site is shared with organizations affiliated with Hy-Vee, Inc., and with third parties through which we either fulfill your order or information request.
We will not rent, sell, exchange or provide personally identifiable information to any third-party organization.
We may disclose information when legally compelled to do so.
Opt-out Transfer and Correction of Information
Individuals may notify us that they wish to opt-out and prevent the transfer of their personally identifiable information to organizations affiliated with Hy-Vee, Inc., or correct such information by writing to us at the contact address at the end of this privacy statement. If you opt-out we may not be able to fulfill your order or answer your information request.
Our Use of Cookies
Many Web sites now use "cookies" to provide useful features to their visitors by providing customizable and personalized services. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. For example, a Web site may use cookies to store and sometimes track information about you, your preferences or the pages you last visited. Your browser software can be set to reject all cookies, or to ask you if you would like to accept or decline a cookie from a particular site before it is set. Most browsers offer instructions on how to reset the browser to reject cookies in the Help section of the toolbar. You should know, however, that if you reject a cookie, certain functions and conveniences of a site may not work properly. We use cookies on our Web site to store and sometimes track visitor preferences. We will not link the cookie to any of your personal information.
Our Children's Privacy Policy
Our site does not feature information and services of interest to children 13 years and under, and we do not collect personal information from anyone we know is a child under 13.
Registration for Access
Some Web sites require you to provide some personal information through a registration process in order to take advantage of certain Web site features and to access content areas. For example, a registration form might request your name, telephone number and e-mail address.
Some of the features on this Web site may require registration and the disclosure of some personal information, which may include a specialized registration process for certain programs and events.
Links to Other Sites
Web sites often provide a number of links that offer direct access to other useful or interesting Web sites holding potential value to site visitors. Inclusion of the other sites by links does not imply any endorsement of the material or information on the other sites. Users are encouraged to review the privacy policy of each linked site before sharing personal information.
This site includes links to non-affiliated external Web sites. We encourage users to review the privacy policy of each linked site, as we cannot be responsible for the privacy practices of other sites.
Changes in Our Privacy Policy
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our Web site to notify you of these changes. If you are concerned about how your information is used, you should check back at our Web site periodically.
Web Site Contact Information
If you have questions about our privacy policy, or feel that this site is not following its stated information policy, please contact us.
Hy-Vee, Inc.
Internet Relations
5820 Westown Parkway
West Des Moines, Iowa 50266
Or call our Consumer Information Line toll free at:
1-800-289-8343
Hours of Operation:
9 a.m. to 4 p.m. central time Monday through Friday (except holidays).
Modification Date
This privacy statement was last modified on October 1, 2005.
